privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Nova The Collective
Personal Information Collection: Nova may collect device information as consumers interact and engage with the Nova The Collective website. Device information can include product and page viewings.
Personal Information Use: Your information you give will be used to fulfil your orders placed through our website and as well as send confirmations and invoices.
Personal Information Sharing: Your information you given to third parties such as our delivery partners (Pep Paxi and Pargo) to fulfil order delivery
Nova Advertising & Marketing: Nova may use your personal information for marketing communications that may interest you as our consumer, however you as a consumer can opt-out of this communication by replying to the marketing communications with "opt-out".
Data and Information Retention: Nova may retain your information for our sales records, however you may request that this information be deleted if you wish to do so.
Website Terms and Conditions
Website Use: By accessing Nova The Collective's website, you are agreeing that you as a consumer are lawfully warranted to conclude an agreement with the company and that you accept the terms and conditions of this website.
Information Use: Nova The Collective aims to protect your personal information through complying with the Protection of Personal Information Act no 4 of 2013 (POPIA).
Terms and Conditions Amendments and Changes: Nova The Collective can amend or change any of these terms and conditions at any time and these changes or amendments are agreed upon by you when accessing the website.
Please contact customercare@novathecollective.co.za for more information, privacy policy queries or potential data breach issues.
